Shipping Policy

You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the World using UPS, U.S. Mail, and various freight lines.   When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected, and your shipment’s destination. Our shipping charges are determined by the actual weight, method of shipping, and number of boxes of your order.

Please Note:  Online orders must be received by 1:00 pm Pacific Standard Time to ship the same day.

fedexmap.gifFreight Shipments:  If your order is deemed only deliverable via freight, we will provide you with a total shipping cost and expected delivery date prior to your order being shipped.

In an effort to give you the best possible ship rate all orders will be processed, weighed, billed out and you will receive a confirmation email with tracking information and an invoice attached as a PDF file.  The original invoice will also come with your shipment.

Because of the endless product combinations and packaging capabilities of each unique order placed with us, orders requiring more than one box to fulfill the order may cause the ship rate to increase.  If that happens we will notify you prior to shipping your order.

We Do not profit from shipping and we want to give you the best rate when you order with us.

If you qualify for free shipping you will not be charged for shipping.

Buy $395.00 or more and we will pay the freight anywhere in the continental U.S.

Some restrictions apply.

Requirements
1. All items ordered must fit into one box.
2. Order must be at least $395.00 or more.
3. Continental U.S. only
4. Ground shipments only.

Restrictions
1. Does not apply to items on sale.
2.
Gallon size chemicals and solutions, Water Purification Systems, Waterfed Poles, Rooftop rollers, parapet clamps, Rope, Metallic Ladders, over 15 pounds of towels, High Pressure Hose, Surface Cleaners, Telescoping Wands, and Hose Reels.

Some items will ship to you direct from the  manufacturer.  These items usually will consist of Waterfed Poles, Little Giant Ladders, Roof Rigs, & Pressure Washers.   Most other items will ship direct from our warehouse.

UPS offers 4 methods of delivery:  Ground, 3-day Select, 2nd Day , & Next Day.
UPS Ground is the most cost effective method and average ship time is 2 to 4  business days.

Outside the U.S. shipping times will vary depending on location.
Note:  UPS cannot deliver to Post Office Boxes

"Superior Customer Service, Unmatched Product Knowledge & Support"

Thank you for choosing CWC Supply...
 
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