Return Policy

Returns Buyer must first contact CWC Supply for a return authorization number (R.A.N.) before returning any product for exchange. Returns for exchange only. Merchandise must be returned in new and resellable condition. Please protect merchandise during shipment. Merchandise remains the property of customer and must be shipped freight prepaid, no C.O.D.’s accepted. Returns subject to a 20% restocking fee.
 
Special Orders:  Absolutely no cancellations or returns of special orders or custom orders.
 
Warranties:  Warranties extend to original buyer only. Most merchandise is manufacture warranted. Warranties will vary depending on the particular product and the particular manufacturer policy. Please contact the manufacturer.
 
Returned Shipments:  Customer is responsible for all shipping charges. Product returned is subject to a 20% restocking charge  plus any shipping charges.
 
No returns accepted on the following items
Chemicals, Videos, Dvd's and Books
 
Note:  Any initial shipping adjustments or free shipping at initial time of purchase will also be deducted from the credit given back for the item(s) being returned. 
 
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CWC Supply,Inc
2203 N. Mac Arthur Drive
Tracy, Ca 95376